The Crisis Response Manager (CRM) is a high impact role at the agency and oversees 24 hours coverage of the text, chat, telephone and hospital dispatch Helplines. We’re looking for someone versed in making ethical care decisions in a fast-paced environment, working with vulnerable people in active crisis. The CRM will train and supervise volunteer and staff advocates to provide trauma informed crisis support, and will manage the many logistical layers of ensuring consistent access. The CRM role requires significant night and weekend flexibility, and a commitment to the mission and vision of the agency. Hiring Range: $45,000-$47,000 Benefits: Health, life, and dental insurance; 30 days PTO, 12 paid Holidays, weekly self-care hours, and flexible scheduling; Wellness Stipend; access to Employee Assistance Program; hybrid (remote + onsite) work options.

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